Welcome to Surfsparkild! Your ultimate destination for premium fishing gear and accessories. Discover our curated selection designed for freshwater, saltwater, and ice fishing, and set off on your next fishing adventure with confidence.

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Surfsparkild | User Agreement & Terms

Welcome to the Surfsparkild online store. By accessing and using our website, you agree to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Surfsparkild's relationship with you in relation to this website.

Privacy Policy

We are committed to ensuring that your privacy is protected. Any information you provide us will be used solely in accordance with this privacy statement and in compliance with the Data Protection Act 2018 and the UK's General Data Protection Regulation (GDPR).

Information collected includes, but is not limited to, your name, contact details, and payment information. We utilize this data to process your orders and enhance your shopping experience.

We use cookies to remember your preferences and facilitate our services on this website. For more information on how we use cookies, please read our Cookie Policy.

Delivery and Payment Information

Delivery

The delivery charges are as follows:

  • Standard delivery via Royal Mail: £3.99
  • Express delivery via DPD: £6.99
  • Overnight delivery via Parcelforce: £9.99

Standard delivery typically takes 3-5 business days, while Express and Overnight options provide faster alternatives. Surfsparkild ensures dispatch within 1-2 working days after payment confirmation.

Payment Options

We accept various payment methods to provide you with convenience, including major credit cards, PayPal, and direct bank transfers. All transactions are securely processed to protect your financial information.

Return Policy

If you are not entirely satisfied with your purchase, you may return it within 14 days of receipt under the Consumer Contracts Regulations 2013 for a full refund, excluding delivery charges. Products should be returned in their original condition with all packaging and labels intact.

To initiate a return, please contact our customer service at [email protected] or call us at +44 17 963-924 22. Once authorized, return the items to 48 White Road Nottingham United Kingdom. Refunds will be processed within 14 days of receiving the returned goods.

Limitation of Liability

Surfsparkild does not warrant that the website or any content, service, or feature thereof will be error-free or uninterrupted. All information on the site is provided "as is" without warranties of any kind, including but not limited to warranties of accuracy, completeness, non-infringement, or fitness for a particular purpose.

In no event shall Surfsparkild be liable for any direct, indirect, or consequential damages arising out of the use of, or inability to use this website, even if Surfsparkild has been advised of the possibility of such damages.

Changes to the User Agreement

We reserve the right to modify this user agreement at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this agreement, we will notify you here that it has been updated so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.